The AUCSA should be a safe and inclusive environment for all our members, which is why any undesirable conduct is not tolerated. Such conduct may include sexual and other forms of harassment, aggression and discrimination. It may happen that a member of the Association does not follow the rules, that you think the AUCSA Board is overstepping their authority or that someone’s behaviour at an AUCSA event is unacceptable. You might or might not be personally affected by it. It is vital for a healthy association to respect its members and therefore we have a procedure according to which we act when somebody breaks a rule. This complaints procedure gives all members a place to voice any complaints they might have. You can choose to do this anonymously and all complaints will be handled with the highest discretion by the Advisory Council, which functions as the independent body of the AUCSA.
All complaints are handled with the highest discretion. To handle all complaints as properly you need to be available to provide extra details and of course to be notified of the result. The Advisory Council will not disclose your name or personal details if you wish to remain anonymous.
If you believe someone is violating the Statues or Policy Manual you can file a complaint against this person. Below you can find the articles that are applicable to the complaints procedure. Please familiarise yourself with them. If you decide to lodge a complaint, please state why you are filing this complaint and what rule they broke. You can find the AUCSA Statutes and AUCSA Policy Manual here.
When you file your complaint the Advisory Council will confirm that they have received your complaint within 7 days and they will inform you what their steps are going to be. If you have any questions about this procedure you can contact firstname.lastname@example.org